Frequently Asked Questions
Everything you need to know about your CrunchLabs style journey.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international delivery.
How do I process a return or exchange?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. Visit our Return Portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How should I care for my CrunchLabs apparel?
To maintain garment longevity, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal care label of every item.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.